We wanted to give you an update on the shipping of pre-orders for the Critical Role: Tal’Dorei Campaign Setting. This is the biggest pre-order we’ve ever had by far. It’s a large and complicated job, so we are using an outside fulfillment company for shipping. This has led to some minor issues that had to be ironed out with our store software and their fulfillment software not being 100% in sync. That got sorted out and shipping began.
If you pre-ordered, there’s no need to worry. Shipping is ongoing and you will get your books. We had said on Twitter that you’d get a confirmation email when your order shipped. Due to the software issue I mentioned above, however, that is actually not the case. We will get tracking info from the shipping company when they have finished the job, but by that point most of you will have your books anyway. The best thing to do is just hang on while the job is processed. You will be seeing your books soon.
Thanks for your patience!